Returns Policy
UK Military Tailoring offers a 30-day return policy for unused goods, provided they are not bespoke, worn, altered, or in damaged packaging.
If you are dealing as a consumer, this right is in addition to your statutory cancellation rights. Here's a more detailed breakdown:
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Timeframe:You have 30 days from the date of delivery to return items.Condition:Items must be unused, not personalized, and in their original packaging to be eligible for a full refund.Bespoke Items:Made-to-measure or personalized items are generally not returnable unless they are faulty.Faulty Items:If an item is faulty, you can return it for a repair, exchange, or refund regardless of its condition.Returns Process:You'll need to follow the process outlined in UK Military Tailoring terms and conditions, which may involve contacting customer service or using a returns portal.